We’re here to help. Diamatrix Diamond Knife Care Program is our perpetual commitment to your diamond knives. We offer an absolutely free annual cleaning and inspection on every diamond knife you purchase. Start your service request now or scroll to learn more about Diamatrix service options.
OUR CONTINUED COMMITMENT
RETURN YOUR KNIVES FOR OUR COMPLIMENTARY CLEANING AND INSPECTION SERVICE
ON THE ONE-YEAR ANNIVERSARY OF THE PURCHASE OR REPAIR OF YOUR KNIFE
The rehone of a diamond knife is simply the resharpening of the blade. While diamonds are the strongest metal on earth, the inadvertent touch of a titanium instrument can damage the edge.
If your diamond knife looks okay to you, but isn’t cutting well, let us inspect your blade.
Every inspection is complementary and results are usually available the same day we receive your diamond. The typical turn-around time for a rehone is 5-7 business days.
Accidents happen. With Diamatrix we can replace your diamond blade if it is beyond repair. Additionally, we offer in-house staff training to ensure your facility is comfortable with the cleaning and sterilization of your Diamatrix diamond knives.
Surgical techniques and tools are constantly evolving. Now, your diamond knives can evolve as well. By becoming a Diamatrix customer, you have access to our experts who can reconfigure and completely change the shape of your diamonds for a fraction of the cost of buying a new set of blades. Speak with our expert team by calling 800.867.8081 and see if we can reconfigure your diamond blades.
All Diamatrix diamond knives are guaranteed against defects in materials and workmanship. To ensure you are satisfied, please inspect upon arrival and report any suspected damage to Diamatrix within 24 hours. Sterilization of product indicated acceptance.
Handle: Lifetime Warranty (Item Numbers Beginning with “N”)
or Two Year Warranty (Item Numbers Beginning with “L”, Others – None
Calibration: One Year
Epoxy: One Year
Blade: Defect Freee at 300X Upon Delivery
Diamatrix knows Diamond Knives.
Experienced surgeons know Diamond Knives are the premier ophthalmic incision instrument. No blade material or technique delivers accuracy, reproducibility, superior wound healing and value like a diamond. We understand that your diamond knife is a critical component in restoring a patient’s sight. When your diamond knife performs below expectations, it’s time for you to send it in to the diamond knife experts for evaluation.
With over 25 years of experience in diamond knives and diamond knife repair, Diamatrix repairs or rehones your diamond knife back to optimal surgical condition. In fact, we only replace your blade when necessary. And, we never trade your diamond for another. (Yes, that happens!)
Diamatrix provides complementary inspections that give insight as to why your diamond knife isn’t performing the way it should. Our inspection includes imaging of your diamond blade, analysis of the adherence of the blade to the handle, and handle condition. We report all findings to you within one business day, and our repairs are never started without your approval.
We do this at no additional cost to you because once you’re a Diamatrix customer, you’re part of our family.
It’s time you trusted your diamond knife repair to the experts.
Click the link below to request a service for your diamond knife. Then, send your knife to us at the address below, and we’ll take care of the rest.
210 Nursery Rd.
The Woodlands, TX 77380
When sending in your diamond knife for an inspection or a repair, please download and read sheets below.